survey admin remove this advertisement

Hotel Rincon de San Jose Quality survey
Dear guest, Thank you for visiting our hotel and our website, we really apriciate your intrest in us and do hope you did enjoy your trip to Costa Rica. Because we consider guest satisfaction our primary mission, feedback is very important to us. We would realy appriciate your review wich we will use to improve our quality. We thank you for your time that you spend to complete our guest survey. Thank you for staying at the Hotel Rincon de San Jose. We look forward to welcome you again.
Personal information
1. Was this your first stay with our Hotel?
Yes
No
2. Country of residence
3. Which date did you stay
 
From :
To :
Guestroom number:
4. Name:
5. How did you travell *
Partner on a pre booked group
Family on a pre booked group
Individualy pre booked
Individualy without any arangements
Other
6. How did you encounterd Hotel Rincon de San Jose*
www.hotelrincondesanjose.com
Travel agent
Recommendation
General Internet Travel Site:
Other
7. Purpose of your visit
Toerisme
Bussiness
Familie visit
Other
Reception and reservation handeling:
8. How did you make your reservation*
Didn't do a reservation directly
By telefoon
By Email
Through hotel website
Other
9. Quality of reception and reservation department*
  Excelent Good Fair poor
How was your reservation handeld
How was your check in handeld
Did our staff explain in a proper maner the services of the hotel.
Did you find our staff friendly
Did you find our staff knowlegable
Did our staff efficiently handle any concerns /requests
Did you find our staff helpfull
Did you find yourself apriciated
Rooms and Housekeeping department
10. In what kind of room did you stay:
11. Quality of the room.
  Excellent Good Fair Poor
What did you find of the cleanliness of the room
What did you find of the beds
What did you find of the cleanliness of the bathroom
What did you find of your room in general
How did you find the design of the room
How did you find the prices of the rooms
12. Quality of the breakfast
  Excellent Good Fair Poor
How did you find the breakfast in general
How did you find the variation of fruits
How did you find the quality of the bread
How did you find the quantity.
How did you find the service
13. General hotel facilities
  Excellent Good Fair Poor
Reception area
Breakfast area
Courtyard garden
Balcony
Street acces
How was your overall experience
14. How would you discribe our hotel
15. Was there an employee who exceeded your expectations?
16. Is there anything we could have done to make your stay at the hotel rincon de San Jose more enjoyable?
17. General comments
18. Would you return to Hotel Rincon de San Jose
yes
no
19. Would you recommend Hotel rincon de San Jose
yes
no
20. Remarks:
21. If you would like to have a responce about this questionare, please leave your email name.

Powered by MakeSurvey