Demo: List
1. If you contacted customer service by fax or email, how long did it take to get a response?
Under 2 hours
2-6 hours
6-12 hours
1 business day
More than 1 business day
They didn't get back to me
Does not apply
2. If you called on the phone, how quickly did you get through?
Immediately
Under 30 seconds
About 1 minute
2-5 minutes
More than 5 minutes
I left a message
Does not apply
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