In continuing to evaluate and improve our delivery of service to you and your child, we ask that you please complete this survey. It will provide us with useful feedback regarding your satisfaction with the preschool program and will help us in serving your families’ needs better. This is also a requirement as part of our Funding Agreement with the Department of Education and Early Childhood Development, so we encourage as many returned surveys as possible.
Electronic (online) submissions of this survey would be highly desirable.
| 1. What kindergarten does your child attend?*
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| 2. Does your child currently attend the 3 or 4 Year Old Kinder program? |
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| 3. Are you satisfied with the current timetable? |
| 4. Comments for the above? |
| 5. What were the three main factors that most influenced your decision to enrol your child at this Kindergarten? |
| 6. Would you recommend this Kindergarten to your friends? |
| 7. If no for the above, please comment on why not: |
Please rate the following statements as to the level of your agreement.
1 = strongly disagree, 2= disagree, 3 = unsure, 4 = agree, 5 = strongly agree
Program
| 8. The experiences and opportunities for children are interesting and inviting |
| 9. There is a program on display at the Kindergarten that explains objectives of activities |
| 10. The program meets the individual needs of my child |
Please rate the following statements as to the level of your agreement.
1 = strongly disagree, 2= disagree, 3 = unsure, 4 = agree, 5 = strongly agree
Staff/Child Interaction
| 11. Staff are able to create a warm and positive environment |
| 12. Staff use positive means to guide children’s behaviour |
| 13. Staff acknowledge and value children’s interests and achievements |
| 14. My child often talks about the preschool staff in a positive way |
Please rate the following statements as to the level of your agreement.
1 = strongly disagree, 2= disagree, 3 = unsure, 4 = agree, 5 = strongly agree
Parent/StaffCommunication
| 15. I always feel welcome at the kindergarten |
| 16. Opportunities exist for me to contribute considering my needs, cultural background and availability |
| 17. I am satisfied that I am kept informed about my child’s progress |
| 18. The staff are approachable and helpful in offering assistance |
| 19. I often read the newsletters and notice boards to find out information |
Please rate the following statements as to the level of your agreement.
1 = strongly disagree, 2= disagree, 3 = unsure, 4 = agree, 5 = strongly agree
Environment
| 20. The indoor and outdoor areas are well planned to provide varied opportunities for play |
| 21. There is sufficient range of materials and equipment available |
| 22. The materials and equipment reflect cultural differences and assist children to understand cultural diversity |
Please rate the following statements as to the level of your agreement.
1 = strongly disagree, 2= disagree, 3 = unsure, 4 = agree, 5 = strongly agree
Health & Safety
| 23. I am confident that my child is secure and safe at all times whilst at Kinder |
| 24. The materials and equipment appear to be clean and in good condition |
| 25. The children’s areas are kept clean, safe and attractive |
Please rate the following statements as to the level of your agreement.
1 = strongly disagree, 2= disagree, 3 = unsure, 4 = agree, 5 = strongly agree
Administration & Management
| 26. The parent handbook provided to me at the beginning of the year is useful |
| 27. I am aware of the Policies Manual at the Kindergarten |
| 28. I am satisfied with Try’s Fees Invoicing system |
| 29. I am satisfied with Try as the Cluster Manager of the Kindergarten |
| 30. Fees at this Kindergarten are affordable |
| 31. What are the best things about this Kindergarten? |
| 32. What could be changed to improve this service? |
| 33. Please attach any other comments that you wish to make |
If you would like to be contacted about this survey or if you do have any suggestions/comments that we should know about, please enter your contact details below so that we could get in touch with you
Thank you for taking the time to fill out this survey. Your participation will go a long way towards improving the quality of service provided by our kindergartens.
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